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Delivery Information

Order before 1pm for Same Day Despatch. 

Standard service is free UK mainland & takes approximately 2 to 3 days

Express Delivery costs £20 and we aim to deliver next working day if ordered before 1pm (Sorry this service isn't available to Highlands, Islands or Ireland)

We do also deliver to Islands, Ireland & beyond just contact us for a quote – we can take order & payment details over the phone.

Highlands may include a delivery Surcharge


Delivery Conditions

  • We cannot deliver to a PO Box or unmanned delivery address
  • Our hauliers deliver between approx 8am and 5pm Monday to Friday (excluding holidays)
  • Your delivery address must be manned during these times & easily accessible i.e. No height, weight or width restriction for Heavy Goods Vehicles
  • Larger orders ( especially Filled Sandbags) are heavy & delivered on 1 tonne pallets by large trucks (with tail lift if requested) please ensure you are capable of handling before ordering.
  • The driver cannot phone to give advanced warning & will not leave your order without a signature.
  • Please double check your delivery address before making payment - it cannot be changed after your order has been dispatched without incurring a surcharge.

See our Terms & Conditions regarding deliveries & surcharges which apply if for some reason we are unable to deliver your goods.

Order Tracking

All orders placed can be tracked using your Despatch Confirmation email which will be sent once the goods have left our warehouse. This email will direct you to DPD or TPN's tracking website where you can follow your order. Please note, all smaller orders (weighing up to 40kg) will be despatched using DPD, all other palletized goods will be sent with TPN. 

Highlands and islands orders may be sent with a specialised courier service who do not provide tracking details. Contact the sales team for updates - 0800 032 6447